Had an accident and need to get your vehicle safely recovered?
If you’re making an insurance claim after an accident, Recover U Away can help arrange the recovery and transport of your vehicle, with the recovery cost handled through your insurance arrangements where applicable.
Whether your car is damaged and unable to move, unsafe to drive, or needs transporting to a repairer, our recovery team can help you get the vehicle safely off the road and to the appropriate destination.
After an accident, dealing with your damaged vehicle can be one more thing you don’t want to worry about.
If you’re going through your insurance company with a vehicle damage claim, Recover U Away can assist with the recovery of your vehicle. We can arrange suitable vehicle recovery and transportation depending on the circumstances of the accident and your insurance arrangements.
Our aim is simple: get your vehicle safely recovered and transported without adding unnecessary stress to an already difficult situation.
Where the recovery is covered by your insurance, you may not need to pay the recovery cost directly.
Please note: Recovery eligibility and payment arrangements depend on your insurance policy and the circumstances of your claim. We’ll explain the process when you contact us.
Getting your vehicle recovered after an accident doesn’t have to be complicated.
If your vehicle has been damaged and cannot safely be driven, make sure you and everyone else involved are safe first. Once the immediate situation has been dealt with, you’ll need to arrange for the vehicle to be recovered.
Tell us that you’re dealing with the accident through your insurance company. We’ll discuss the circumstances and the information needed to arrange the vehicle recovery.
Our recovery team can collect your vehicle from the accident location or another agreed location, using appropriate recovery equipment for the condition of the vehicle.
Your vehicle can then be transported to the appropriate destination, such as a repairer, garage, storage facility or another agreed location, depending on your circumstances and insurance arrangements.
Where your insurance arrangements cover the recovery, the recovery cost can be dealt with through the relevant claim rather than you paying the recovery cost directly.
When we say free accident recovery, we’re referring to accident recovery for eligible customers who are making an insurance claim where the recovery is covered under their insurance arrangements.
Instead of arranging and paying a separate recovery company yourself, you can contact Recover U Away and discuss your situation with us.
We’ll help you understand what information is required and what can be arranged for your vehicle.
Your insurance policy and claim circumstances determine whether the recovery is covered, so we don’t want to promise something that may not apply to every situation.
Our team can explain the process before arranging the recovery.
Not every vehicle involved in an accident can simply be driven away.
A damaged vehicle may have:
In these situations, attempting to drive the vehicle could create additional risks.
Recover U Away can arrange appropriate vehicle recovery and transportation based on the condition of the vehicle.
Our recovery operators use suitable loading, winching and securing equipment to help transport accident-damaged vehicles safely.
Our accident recovery service can help with a wide range of cars following road traffic accidents.
Whether your vehicle has been involved in a collision on a local road, motorway or another location, we can discuss the recovery requirements and arrange suitable transportation where applicable.
We can recover vehicles that are:
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Accidents don’t only involve ordinary cars.
We can also discuss recovery requirements for larger vehicles, including vans, SUVs and 4x4s.
Different vehicles and different types of damage can require different recovery methods, so we’ll consider the vehicle’s condition, location and transportation requirements when arranging the recovery.
For larger or specialist vehicles, appropriate recovery equipment and loading methods are particularly important.
Once your vehicle has been recovered, it may need to be transported somewhere for inspection, repair or storage.
Depending on your circumstances and insurance arrangements, this could include:
If you’re unsure where your vehicle needs to go, we can discuss the transportation arrangements with you.
An accident can leave you dealing with insurance companies, vehicle damage, repairs and transport arrangements all at once.
Recover U Away focuses on taking care of the vehicle recovery and transportation side of the situation.
Our recovery team can help with:
We aim to keep the process straightforward and communicate clearly about what happens next.
We understand that accident-damaged vehicles often need more careful handling than a normal breakdown recovery.
Vehicles can require different loading and transportation methods depending on their condition.
If you're making an insurance claim, we can discuss how the recovery can be arranged and whether the recovery is covered under your insurance arrangements.
We explain the recovery process so you know what is happening with your vehicle and where it is being taken.
Once loaded, vehicles are secured using appropriate recovery equipment before transportation.
It can be, where the recovery is covered under your insurance policy and the circumstances of your claim. Contact Recover U Away with your accident and insurance details and we'll explain the recovery arrangements.
Not necessarily. If your insurance arrangements cover the recovery, the recovery cost may be handled through the insurance claim rather than paid directly by you. Coverage depends on your policy and claim circumstances.
Yes, we can discuss recovery for accident-damaged vehicles, including vehicles that are unable or unsafe to drive. The appropriate recovery method depends on the condition and location of the vehicle.
We can assist with motorway accident recovery where appropriate. Safety and access requirements will depend on the exact location and circumstances.
This depends on your insurance arrangements and the circumstances of the claim. Your vehicle may be transported to an approved repairer, garage, storage facility or another agreed destination.
Yes. A non-running vehicle can often be recovered using suitable recovery and loading equipment. We'll need details about the vehicle's condition to determine the appropriate recovery method.
If you've already started an insurance claim, have your claim and policy information available when contacting us. If you're unsure what to do, speak to us and we'll explain what information we need to discuss the recovery.
Yes, we can discuss recovery requirements for different types of vehicles, including cars, vans, SUVs and 4x4s. The recovery equipment and transportation method will depend on the vehicle and its condition.
If you’ve been involved in an accident and you’re making an insurance claim, you don’t necessarily need to arrange and pay for separate vehicle recovery yourself.
Contact Recover U Away to discuss your accident recovery requirements.
We’ll ask about the accident, your vehicle, its location and your insurance arrangements, then explain what can be done to recover and transport the vehicle.
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